Mon-Fri 9am-8pm & Sat 9am-5pm
For Sales, Service or Renewals
For Property Claims
Lines Open 9am-5pm
For Home Emergency Claims
Lines Open 24 hours
For Legal Expenses Claims
Lines Open 24 hours
For Tax Claims
Lines Open Mon-Fri 9am-5pm
Simple Landlords Insurance are very happy to answer any queries you may have. We have a number of resources to help you get your queries answered as quickly as possible.
Whether you have a policy with us or not, the quickest way to find answers to commonly asked questions is by visiting our FAQ page.
From understanding the level of cover you require to calculating your buildings sum insured, our FAQ section provides the answers to a wide range of questions.
If you can’t find an answer to your question on our FAQ page then please send us an email via the address below and a member of our Landlords Insurance team will get back to you regarding your enquiry:
If you have a query regarding your policy, a quote or accessing your account, please email us at email@example.com (quoting your Policy Number or Quote Reference number and your registered email address).
For sales, service or renewal calls please contact us on 0808 172 5600 from a landline or 0330 100 7200 from a mobile.
Lines are open Mon-Fri 9am-8pm and Sat 9am-5pm. Calls are recorded and may be monitored for training purposes.
1Calls to 0808 are normally free of charge from landlines but charges may apply from mobile phones.
2Calls to 0330 numbers will cost no more than national rate calls to geographic 01 or 02 numbers and are included in any inclusive minutes or free call packages.
If you need to make a claim, please use the claims numbers indicated on the right or visit our specialised claims page for more information.
If you’re already a customer and have a query regarding your direct debit payment, please contact Close Brothers on 0870 243 0026. Please note that this helpline is for Direct Debit payment queries only and Close Brothers will unfortunately not be able to answer your general policy cover queries.Close Brothers Opening Hours: 8.30am to 5.30pm Monday to Friday, 9am-12 noon Saturday