Within this Privacy Policy you will find information on how Simple collects and uses both the data provided by you and that collected during your use of the website.
How we collect data about you and your use of this site
As a user of our Site you will always have control of the data we collect about you. However, there will be areas of the Site that will require you to provide certain information for you to be able to use or access them. Personal, property and quote data may be collected via a variety of methods. We will also collect information on site visits and the method by which visitors navigate their way through our Site.
Cookies
To allow us to maintain information about customers during their visit and to save you time by storing certain pieces of information you may need during the visit, we use small text-only data files known as 'cookies'. This website can be viewed without accepting any cookies, although most browsers accept them automatically. Cookies can be deleted from your browser, or by amending your browser settings you can prevent their automatic receipt.
How we use your data
Data that we collect about you will only be used for the purposes given below:
Fulfilment: Personal data collected as part of the purchase process will be held primarily to fulfil your request or instruction. This data will be retained and may be used for any of the following purposes; accounting, billing and auditing, claims, administrative and legal purposes, security and payment verification. Details of credit cards or other payment methods will not be stored.
Marketing communications: Simple will use your details to keep you informed of special offers or products and services that we feel may be of relevance. We may also use data to tailor promotions to your requirements. Please be aware that from time to time, we may use your data to contact you for market research purposes.
Analysis: Data collected online may be used to carry out analysis that will allow us to monitor the success of our service and plan future site content and activity. This data, which will be kept anonymous, may also be used to allow us to profile our customers, in order to better understand their requirements and help us to improve our service.
How to opt out of receiving marketing communications
If you receive marketing communications from us by post or email, each correspondence will contain instructions as to how you can unsubscribe from receiving future communications.
Should you prefer to make your opt-out request in writing, please send all correspondence to:
admin@simplelandlordsinsurance.com
How you may amend data submitted by you
To amend personal information held by Simple, simply log onto the site using your unique username and password and select ‘My Account’ and edit personal details.
Who your data may be disclosed to
Simple does not pass any personal data about you to any third parties. When you apply for insurance and/or make a claim, you will be required to disclose relevant personal data about yourself to Simple or their agents, including data which is deemed "sensitive" under the Data Protection Act 1998. Your explicit consent to the processing of this data, which is required under the Data Protection Act 1998, will be requested at the time of purchase or when you make a claim. Please note that any information that you provide to Simple may be shared with other insurers, for the purpose of preventing fraudulent claims. All information provided by yourself will be used by Simple, its agents and associated companies, other insurers, regulators, industry and public bodies (including the police) and agencies to process this insurance and any upgrade to this insurance, handle claims relating to this insurance and prevent fraud. This may involve the transfer of such information to other countries (including those which have limited or no data protection laws). Simple will take steps to ensure that your information is held securely.
How data is kept secure
When you book online with Simple, your web browser connects with the website through SSL (Secure Sockets Layer) which ensures the security of your credit card details and other personal information. SSL is an industry-standard way to send personal information securely over the Internet. The use of SSL and digital certificates ensures you are actually sending data to Simple and not someone who claims to be Simple so you can be sure of purchasing your policy in complete confidentiality and safety.
Links to external websites
This website provides links to external sites to ensure our visitors are able to find all the information they require. Please be aware that Simple are unable to accept responsibility for the security of any information that you choose to divulge to any external websites.
Policy changes
Any changes to the way Simple collects or uses data will be promptly reflected in this policy. For any queries as to the collection or use of your personal data, please contact us.