Simple Landlords Insurance awarded Feefo Trusted Service Award
We’re delighted to announce that Simple Landlords Insurance has won the Feefo Trusted Service award - an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.
Created by Feefo, the Trusted Service is awarded to those businesses that use Feefo to collect independent ratings and reviews. Those that meet the high standard - based on both the number of reviews they have collected and their average rating – get the award.
Because all Feefo reviews are verified as genuine, the accreditation is a proper reflection of a business’ commitment to outstanding service.
Simple Landlords Insurance met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017 - with a Feefo service rating of between 4.0 and 4.4.
Head of Operations at Simple, Richard Truman, said: “We’re really proud to have received this award from Feefo, because it’s based directly on what our customers are saying about us. We pride ourselves on living up to our name, keeping things simple, and making landlords insurance as straightforward and straight-talking as possible.
“We’ve worked hard to improve our services online and on the phones, and to ensure our customers stay at the heart of what we do. Being able to listen, understand and respond to their needs has been essential in 2017, and we hope to continue to build on that in the year ahead.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses.