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Tenants' queries answered on 'Ask the Landlord' web platform

Tuesday 18 September 2018

A new platform called Ask the Landlord has been launched to help the UK’s growing number of tenants get the advice and expertise they need on renting.

Experienced landlords, who have agreed to offer their time, will answer questions any renter may have on a prospective or current tenancy, in live, online sessions that will be held once a month.

The initiative has been set up by flatmate matching site, Ideal Flatmate, in a bid to help tenants navigate the often confusing world of renting. 

Tom Gatzen, co-founder of Ideal Flatmate, said: “As an organisation that bridges the gap between renters and landlords, we’ve witnessed so many landlords genuinely take a great care and interest over who is in their property and how they can support them.

 “We wanted to provide a platform for renters to take advantage of some of these great landlords and ask for any help or advice. 

 “It’s important we do as much as we can to help the rising number of renters who are often unsure about the confusing and complex elements to rental living.”

The platform also aims to promote the often forgotten beneficial and supportive role that landlords play in the property market. 

The firm hopes to challenge long-standing misconceptions about landlords which have been fuelled by unrepresentative media reports.

Ideal Flatmate says it wants to promote the countless number of decent landlords it works with who are willing to go the extra mile for their tenants and genuinely take an interest in their wellbeing.

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