Snow joke for landlords in the wake of the Beast from the East
Friday 09 March 2018
As the bad weather of the last week subsides, landlords are taking stock of the damage, and calls to the Simple Landlords Insurance claims line have gone up by 300%.
Most landlords are talking to us about burst pipes and storm damage, with melting snow also causing problems for roofs. Boilers have also struggled, and over the very worst days of the weather our emergency helpline also saw a steep rise in calls - up by 133%.
Richard Truman, Head of Operations from Simple Landlords said: “Initial damage was caused by the snow storm itself, but now things are thawing out and we’re beginning to see the water damage.
“Claims from policyholders have have tripled this week, compared to the same time last year. But I’m pleased to say we’ve managed to get everyone, with an average hold time of just three minutes.
“That’s thanks to our call centre team, some of whom walked several miles into our Elland offices to pick up the phones.
“Now it’s time to mobilise our loss adjusters to get repairs made payouts processed.”
Take a look at our guide to the most common insurance claims and how to protect your properties here.