Make a claim
If you have any enquiries regarding your policy, please contact us at: admin@simplelandlordsinsurance.com
Claims only (No customer service enquiries)
To report a claim please contact our claims team on:
Telephone: 0345 074 4760
Email: simpleclaims@directgroup.co.uk
Alternatively, you can post your claim to:
Simple Landlords Insurance ClaimsDirect Group Property Services
PO BOX 800
Halifax
HX1 9ET
Important Note: Please refer to the 'Claims Procedure & Conditions' section of our Policy Booklet for full details of the claims process.
Call us to make a claim
If you need to make a claim, please call us on one of the following numbers. We’ve got lots of different lines so you don’t have to spend ages listening to a message and picking your options, and the person at the other end will be able to help you as quickly as possible.
For Buildings and Contents claims:
0330 102 6755
For Legal Expenses and Rent guarantee claims:
01384 887 580
For Home emergency claims:
01384 884 070
For legal advice:
01384 887 580
For Tax claims:
01384 377 000
For Key Protection claims and Excess protection claims:
0808 172 5570