Make a claim

If you have any enquiries regarding your policy, please contact us at: admin@simplelandlordsinsurance.com

Claims only (No customer service enquiries)

To report a claim please contact our claims team on:

Telephone: 0330 102 6755

Email: simpleclaims@directgroup.co.uk

Alternatively, you can post your claim to:

Simple Landlords Insurance Claims
Direct Group Property Services
PO BOX 800
Halifax
HX1 9ET

Important Note: Please refer to the 'Claims Procedure & Conditions' section of our Policy Booklet for full details of the claims process.

Call us to make a claim

If you need to make a claim, please call us on one of the following numbers. We’ve got lots of different lines so you don’t have to spend ages listening to a message and picking your options, and the person at the other end will be able to help you as quickly as possible.

For Buildings and Contents claims:

0330 102 6755

For Legal Expenses and Rent guarantee claims:

01384 887 580

For Home emergency claims:

01384 884 070

For legal advice:

01384 887 580

For Tax claims:

01384 377 000

For Key Protection claims and Excess protection claims:

0808 172 5570